Graham Pemberton wrote ...
> We appear to be having increasing difficulty in getting G.Ps to
> attend the elderly people in my care. This is proving to be a
> problem when someone is close to death. Everyone including
> the G.Ps accept the person may be at the end of their life.
> The G.Ps say because there is no acute illness there is no
> reason / obligation to come on home visit just to cast an eye
> on people. Or tell us if the client is that bad and we are
> worried to dial 999 this I feel is also inappropriate as the
> Local hospital usually check the client then transfer them to
> another Hospital 30 miles away!
Your residents have as much right to an NHS GP as anyone else does.
If a doctor has a useful function to perform, eg symptom relief, then a
patient is entitled to appropriate care.
While I sympathise with the situation that arises should the patient die,
the GPs job is not post mortem prevention (sorry to put it so baldly,
but you know what I mean!)
I suggest:
1. Always say to the doctor are you refusing to visit this patient and
take a name and other details (especially times). You might consider
recording such phone calls, and saying to the Doctor This call is being
recorded to help us to improve and develop our service BEFORE you get into
the details!.
2. Pass a report of the matter to the family, and to the coroner - both have
a right to know, and a need to know.
3. If you get situation where there is clear evidence (and plenty of
witnesses) that a patient has suffered due to a doctors refusal to visit,
then you should send a report to the local authorities - and consider
reporting to the GMC.
Like it or not, your duty is to the patient, not the relatives; should they
be distressed by these events, which Im sure happens, your best action is
to give them all the details you can, including who to complain to (have an
advice sheet photocopied); give them your apologies that YOU could do no
more, and your willingness to be a witness. I agree that the system is
putting relatives in a difficult position - but that is not your concern,
beyod being honest and curteous. It is not for you to be an apologist for
the NHS!
The only way to stop the decline of the NHS - and individual lack of
professionalism - is to use the law; voting Labour no longer works.
Best wishes,
Andrew